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ORDERING QUESTIONS

  • When Will My Order Ship?

    Most orders will ship within 3 business days. Once your order ships, we will contact you with the tracking inf...

    Jun 08, 2016 02:37PM EDT
  • What's the Return and Cancellation Policy?

    Once you place your order, it goes in our production queue right away and cannot be modified or canceled. Plea...

    Feb 07, 2017 11:16AM EST
  • How Secure is Your Web Site?

    We process all payments though a PCI certified processor that encrypts your credit card number so you can feel...

    Aug 14, 2016 02:28PM EDT
  • Can I Combine Discounts?

    We allow one code to be used per order - discounts cannot be combined. That includes discount codes redeemed ...

    Sep 21, 2015 07:11AM EDT
  • My Credit Card Isn't Processing

    If you are having trouble with your credit card, generally it's the address mismatch that is the big culprit! ...

    Oct 27, 2015 12:42PM EDT
  • My Order Says Unfulfilled. What Does that Mean?

    If your order status says 'unfulfilled' it means that your order has not shipped at this time, though it may a...

    Jun 08, 2016 02:45PM EDT

Contact Us

  • Email Us
  • hello@inkwellpress.com
    Our Customer Service Hours: Monday - Friday 9-5pm EST

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